We recently upgraded fro X9 to 2017 and are quite impressed with the improvements. One area we are struggling with is some apparent changes to the way the NetHasp seems to work. With X9 if I launched Mastercam from my desktop, it would simply log off anyone else using it, giving them one chance to save the work before it closed.
Now, if one instance of Mastercam is open elsewhere, I get a "License not found" error when I attempt to launch. This means I need to walk out to the shop floor to shut down the other instance before I can launch, a huge PITA!
Speaking with tech support, they let slip that previous versions of Mastercam would allow multiple seats open at the same time, but that had be fixed with 2017, which I suspect is causing this behavour.
Anyone else finding this? Is there a way to get it to simply log off another user without requirement me to go for a hike 5 times a day to shut down the other seat?
This is definitely not making this software friendly to use, in fact it's a constant struggle to use it at all the way it is working....